Legal & Policy Information

Legal & Policy Information
Last Updated: June 28, 2025
Equality Mental Center, Inc.
📍 Address: 5803 NW 151st St, Suite #200 B, Miami Lakes, FL 33014
📧 Email: equalitymh21@gmail.com
📞 Phone: +1 (305) 402-4793

‍1. Terms of Service
‍Introduction
Welcome to Equality Mental Center, Inc. (“Equality Mental Center,” “we,” “our,” or “us”). By accessing or using our websites, services, and clinical offerings (collectively, the “Services”), you agree to these Terms of Service (“Terms”). Please read them carefully.
Healthcare Disclaimer
Equality Mental Center provides administrative support and connects patients with licensed professionals who deliver mental health, social, and therapeutic services. Medical and therapeutic decisions are made exclusively between patients and their licensed providers. By using our Services, you acknowledge this relationship.
Updates
We may update these Terms. Changes will be effective when posted, and continued use of the Services indicates acceptance of updated Terms.
User Responsibilities
You agree to: Provide accurate information. Use the Services only for lawful purposesRefrain from attempting unauthorized access, harassment, or misuse
Termination of Use
We reserve the right to suspend or terminate access to Services for violations of these Terms.
Intellectual Property
All logos, content, and materials are property of Equality Mental Center and may not be reproduced without permission.
Limitation of Liability
Our Services are provided “as is.” We are not liable for damages resulting from use of our Services, except as required by law.
Governing Law
These Terms are governed by the laws of the State of Florida. Any disputes will be resolved in Miami-Dade County, Florida.

‍2. Privacy Policy
‍Introduction
Equality Mental Center is committed to protecting your personal and health information. This Privacy Policy explains how we collect, use, and safeguard your information.
Information We Collect
Personal information: name, phone, email, address, date of birthHealth information: diagnosis, treatment plans, progress notes, medical historyBilling and insurance details.
How We Use Information
We use your information to: Deliver clinical care, Process billing and insurance claims, Communicate with you regarding appointments or treatmentImprove the quality of our services.
Sharing of Information
We may share information with: Licensed providers delivering your care, Insurance companies for billing purposes, Legal authorities if required by law.
HIPAA Compliance
We follow all federal and state laws, including HIPAA, to safeguard your Protected Health Information (PHI).
Your Rights
You have the right to: Access your health records, Request corrections, Limit disclosures, File complaints if you believe your privacy has been violated

‍3. Notice of Non-Discrimination & Accessibility
‍Equality Mental Center complies with federal civil rights laws. We do not discriminate based on: Race, Color, National origin, Age, Disability, Sex. We provide free aids and services for effective communication, including: Qualified sign language interpreters, Language assistance for non-English speakersIf you require these services, contact us at equalitymh21@gmail.com or +1 (305) 402-4793.If you believe you have been discriminated against, you may file a grievance with us or with:
‍U.S. Department of Health and Human Services, Office for Civil Rights
📍 200 Independence Avenue, SW Room 509F, HHH Building, Washington, DC 20201
📞 1-800-368-1019 | TDD: 1-800-537-7697